Privacy Policy
By accessing or using this site, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website.
Privacy Policy
By accessing or using this site, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website.
1. Introduction
Tui Spas is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us for services in Queenstown.
By using this website, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of personal information when you interact with our website or contact us:
Information submitted through the contact form:
Name
Email address
Phone number
Message details
Information collected automatically:
IP address
Browser type
Pages viewed
Time spent on the website
Device information
Information collected through phone calls:
Call recordings
Call metadata (date, time, duration, and phone number)
Conversation details analysed through AI phone-handling tools
We collect only the information necessary to provide our services and support.
3. How We Use Your Information
Your information may be used to:
Respond to enquiries submitted through our contact form
Provide customer support and service quotations
Improve website performance and user experience
Monitor and analyse call quality
Maintain business records and communication history
Ensure the safety and reliability of our services
We do not sell or share your information with third parties for marketing purposes.
4. Cookies & Tracking Technologies
Our website uses cookies, Google Analytics, and similar tools to collect standard behaviour and performance data, including:
Website traffic patterns
Page interactions
User behaviour trends
This information helps us improve the website and user experience.
You may disable cookies in your browser settings at any time.
5. AI Call Recording & Monitoring
When you call Tui Spas, your call may be recorded or processed through an AI-assisted phone system.
This system may:
Record conversations
Analyse call content for accuracy and quality
Store call metadata (such as time and duration)
By calling our business number, you consent to this recording and analysis.
Stored recordings are used only for service quality, training, and customer support.
6. How We Store & Protect Your Information
We take reasonable steps to protect your information from:
Loss
Unauthorised access
Misuse
Modification
Information is securely stored and accessed only by authorised personnel.
We retain your data only as long as necessary to provide our services or comply with New Zealand legal requirements.
7. Sharing of Information
Your personal information may be shared only when necessary:
With service providers who help us operate our systems (such as phone or hosting platforms)
When required by New Zealand law, regulation, or court order
To prevent fraud, safety risks, or misuse of our services
We do not share your information for advertising or marketing by third parties.
8. Accessing or Updating Your Information
You may request:
A copy of the personal information we hold about you
Corrections to any inaccurate information
Removal of your contact details from our records (where lawful)
To request this, contact us at: tuispasgt@gmail.comben@tuispas.co.nz
9. Links to External Websites
Our website may contain links to third-party websites.
Tui Spas is not responsible for the privacy practices, content, or policies of those websites.
Use of external sites is at your own discretion.
10. Changes to This Privacy Policy
Tui Spas may update this Privacy Policy at any time.
Changes take effect immediately once posted on this page.
By continuing to use the website, you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Email: tuispasgt@gmail.com tuispasgt@gmail.comuispas.co.n
1. Use of This Website
This website is provided for general information about Tui Spas and the services we offer in Queenstown.
You agree to use the website only for lawful purposes and in a manner that does not infringe or restrict the rights of others or impair the website’s functionality.
2. Accuracy of Information
We make every effort to ensure the information on this website is accurate and up to date. However, Tui Spas does not guarantee that all content is complete, error-free, or current. Content is provided for general guidance only and should not be considered professional or technical advice.
Tui Spas reserves the right to update, modify, or remove content at any time without notice.
3. Intellectual Property
All content on this website including text, images, logo, graphics, layout, and design is the intellectual property of Tui Spas unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use any material from this website without written permission from Tui Spas.
4. External Links
This website may contain links to external websites for convenience or reference.
Tui Spas is not responsible for the content, accuracy, or policies of third-party sites and does not endorse them.
Use of third-party websites is at your own discretion and risk.
5. Google Analytics & Cookies
This website uses Google Analytics and similar tracking technologies to collect standard internet log information and visitor behaviour data.
Cookies may be used to:
Measure website performance
Understand page traffic
Improve user experience
By using this website, you consent to the use of cookies and analytics tools. You may disable cookies in your browser settings if preferred.
6. Contact Form & Data Submitted Through the Website
When you submit information through our contact form, you agree that Tui Spas may collect and store the data you provide, including:
Name
Email address
Phone number
Message details
This information is used solely to respond to your enquiry and provide customer support.
It is handled in accordance with our Privacy Policy.
7. Phone Calls & AI Call Recording
If you call Tui Spas, your call may be handled or monitored using an AI-assisted phone system.
This system may:
Record the call
Analyse conversation details
Store call metadata (such as call time, duration, and number)
By calling our business number, you consent to this recording and data collection.
For more information, refer to our Privacy Policy.
8. Limitation of Liability
Tui Spas will not be liable for any loss, damage, or inconvenience resulting from:
Use of this website
Inability to use this website
Reliance on any information contained on the website
Temporary unavailability due to maintenance or issues beyond our control
Your use of the website is solely at your own risk.
9. Governing Law
These Terms & Conditions are governed by the laws of New Zealand.
Any disputes relating to these terms will fall under the exclusive jurisdiction of New Zealand courts.
10. Changes to These Terms
Tui Spas may update or revise these Terms & Conditions at any time.
By continuing to use the website after changes are posted, you accept the updated terms.
1. Use of This Website
This website is provided for general information about Tui Spas and the services we offer in Queenstown.
You agree to use the website only for lawful purposes and in a manner that does not infringe or restrict the rights of others or impair the website’s functionality.
2. Accuracy of Information
We make every effort to ensure the information on this website is accurate and up to date. However, Tui Spas does not guarantee that all content is complete, error-free, or current. Content is provided for general guidance only and should not be considered professional or technical advice.
Tui Spas reserves the right to update, modify, or remove content at any time without notice.
3. Intellectual Property
All content on this website including text, images, logo, graphics, layout, and design is the intellectual property of Tui Spas unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use any material from this website without written permission from Tui Spas.
4. External Links
This website may contain links to external websites for convenience or reference.
Tui Spas is not responsible for the content, accuracy, or policies of third-party sites and does not endorse them.
Use of third-party websites is at your own discretion and risk.
5. Google Analytics & Cookies
This website uses Google Analytics and similar tracking technologies to collect standard internet log information and visitor behaviour data.
Cookies may be used to:
Measure website performance
Understand page traffic
Improve user experience
By using this website, you consent to the use of cookies and analytics tools. You may disable cookies in your browser settings if preferred.
6. Contact Form & Data Submitted Through the Website
When you submit information through our contact form, you agree that Tui Spas may collect and store the data you provide, including:
Name
Email address
Phone number
Message details
This information is used solely to respond to your enquiry and provide customer support.
It is handled in accordance with our Privacy Policy.
7. Phone Calls & AI Call Recording
If you call Tui Spas, your call may be handled or monitored using an AI-assisted phone system.
This system may:
Record the call
Analyse conversation details
Store call metadata (such as call time, duration, and number)
By calling our business number, you consent to this recording and data collection.
For more information, refer to our Privacy Policy.
8. Limitation of Liability
Tui Spas will not be liable for any loss, damage, or inconvenience resulting from:
Use of this website
Inability to use this website
Reliance on any information contained on the website
Temporary unavailability due to maintenance or issues beyond our control
Your use of the website is solely at your own risk.
9. Governing Law
These Terms & Conditions are governed by the laws of New Zealand.
Any disputes relating to these terms will fall under the exclusive jurisdiction of New Zealand courts.
10. Changes to These Terms
Tui Spas may update or revise these Terms & Conditions at any time.
By continuing to use the website after changes are posted, you accept the updated terms.